Who to contact
The fastest route to the right people.
I am always happy to help, but for some problems another service can act faster than I can. This page sets out what I can help with, what is better handled elsewhere, and the numbers you need.
Numbers checked 28 October 2026If someone is in immediate danger, or there is a fire or medical emergency, call 999. For non emergency police matters call 101. For urgent medical advice call NHS 111.
What I can help with
Where I can make a difference.
Come to me
- Kirklees Council services that have gone wrong or not been fixed after you reported them
- Roads, pavements, potholes and street lighting
- Bins, fly tipping and street cleaning
- Planning applications and enforcement
- Council housing and anti social behaviour
- Parking, traffic and road safety
- Parks, green spaces and community facilities
- Anything where you feel the Council has not listened
Better handled elsewhere
- Benefits, pensions, immigration, passports and tax: these are national matters for your MP. Find your MP
- Housing association homes: contact your landlord first, and come to me if they do not act
- Crime: report it to West Yorkshire Police on 101, or 999 in an emergency
- Disputes between neighbours that do not involve the Council, and anything going through the courts
- Gas, electricity and water faults: contact the network operator, numbers below
For most everyday problems, reporting it directly to Kirklees Council is the quickest first step. Keep your reference number, and if nothing happens, send it to me and I will chase it.
Useful numbers
Kirklees Council and emergency numbers.
Taken from the Council’s own emergency contacts page.
| Service | Number |
|---|---|
| Kirklees Council switchboard | 01484 221000 |
| Road emergencies | 01484 414700 |
| Flooding 8am to 6pm. Out of hours: 01484 414888 | 01484 414700 |
| Severe weather damage and emergency planning (out of hours) | 01484 414888 |
| Noise | 01484 414828 |
| Council housing repairs (out of hours) | 01484 414850 |
| Pinnacle Housing repairs (out of hours) | 0330 036 1517 |
| Homelessness Out of hours: 01484 414933 | 01484 221350 |
| Adult social care (24 hours) | 01484 414933 |
| Children’s social care and domestic abuse Children at risk out of hours: call 999 | 01484 456848 |
| Local welfare provision | 01484 414782 |
| National Domestic Abuse Helpline | 0808 2000 247 |
| Environment Agency floodline | 0345 988 1188 |
| Gas leaks (Northern Gas Networks) | 0800 111 999 |
| Power cuts (Northern Powergrid) | 0800 375 675 |
| Water and sewers (Yorkshire Water) | 0345 1242 424 |
Still stuck?
If you are not sure, just ask me.
If you cannot work out who is responsible, or you have been passed around, get in touch and I will find out. I aim to reply within 24 hours. You can also come to my surgery on the last Thursday of every month at Batley Library, 11am to 1pm.